Not Logged In
Find the link to join.
- Is it clear where to go to join?
Fill out the membership application.
- Do all questions make sense?
- Are the appropriate fields marked as required?
- Is it clear what the different membership options are?
- Are the correct payment options in place?
Submit membership application
- Is it clear what next steps are
Check your email (at this point an admin may need to go in and approve the membership)
- Did you receive an email of approval?
- Did it have the text you were expecting
*Repeat these steps for corporate membership
Logged in as a Member
- Can you see and edit your profile?
- Can you view other members contact information? Should you be able to?
Logged in as an admin
Check membership types
For each type:
- Is the expiration for membership set up as expected?
Check your email
- Did you receive an email to notify you when a member applied? If not should you receive an email?
- Follow the link in the email. Does it allow you to approve membership?
Check Membership Notices
- Do you have a notice set up for expiration?
- Add any other notices you think appropriate