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Tendenci tips for business continuity.

 

Tendenci

The Open Source Association Management Software

Houston, TX 77079
Phone: (281) 497-6567
www.tendenci.com


March 12, 2020

Subject: CoronaVirus 

Dear Tendenci Community,

A summary of content to help you and your communities to prepare for potential quarantines brought on by CoronaVirus ( COVID-19. )

Remember the two most important rules of handling ANY crisis:

  1. Personal Emergency Plans for individuals and families ALWAYS come first. If your employees or customers don’t have their own plan, nothing else matters. A good starting point is https://www.ready.gov/plan - make it a requirement for everyone. 
  2. The initial data coming out of a crisis is usually incorrect. Don’t overreact to early reports. 

CoronaVirus COVID-18 ESRI Graph

What can your organization do to prepare for potential quarantines brought on by the Coronavirus Pandemic?

  1. Get the facts from the experts, not the news:
    1. World Health Organization
      https://www.who.int/emergencies/diseases/novel-coronavirus-2019
    2. The Red Cross
      https://www.redcross.org/
  2. US clients may find these resources helpful for Coronavirus status updates and preparedness
    1. Center for Disease Control
      https://www.cdc.gov/
    2. Ready by the Department of Homeland Security
      https://www.ready.gov/

If you are receiving this email, you are one of the lucky ones. We are all about security and preparedness. And you are running a Tendenci site! Yet it's still only as good as the data you input.

 

Some reminders of functionality you have RIGHT NOW via Tendenci Open Source AMS!

Utilize the Emergency Response and Social Services Functionality built into your Tendenci site:

  1. Use the Emergency Announcement Module to immediately put a notice at the top of every page of your site.
    https://www.tendenci.com/help-files/tendenci-emergency-announcement/
  2. Review all of the built in preparedness and communication functionality that is in Tendenci summarized here:
    https://www.tendenci.com/help-files/tendenci-functionality-to-help-with-crisis-response/
  3. Use the newsletter module to get messages out to everyone registered on your site fast. 
    https://www.tendenci.com/help-files/sending-a-newsletter-in-tendenci-quick-overview/
  4. Your site also integrates with many other tools like threaded discussions via Discus or displaying your LinkedIn banner and twitter feed. Use the best tool and integrate: https://www.tendenci.com/works-with/
  5. Use Ad-Hoc queries directly against your database for outlier data that may not have been forseen for a given crisis. This is on your Tendenci site at /explorer/ and there is a great starter helpfile on django explorer reporting here https://www.tendenci.com/help-files/how-use-django-sql-explorer-tendenci/

Business Continuity is Critical:

  1. You are using Tendenci for emergency response. Part one of preparedness as you can self host, export data, enjoy massively greater functionality than other AMS solutions. Your score is +1!
  2. Get tech ready: https://www.ready.gov/get-tech-ready.
    Download the FEMA app, sign up for preparedness tips via SMS, have an emergency charging plan for phones and other portable electronic devices.
  3. Sign up for direct deposit to your bank with your employer, if possible. if not, have them set up Zelle or Venmo. (Note: there isn't a single CEO on Earth, if they chose to do so, can't write you a check or wire money immediately. (Don't fall for the "our CFO is in on Thursday's crap." It's BS or a truly weak leader.)
  4. Create your remote work force if you have not done so already. Embrace the technology, use some of the many communication and collaboration tools the online community has to offer (hint: many of them are free, especially for smaller groups). Read these great, highly digestible guides to help start and manage your online task force:
    1. WorkPuls - setting up an online work force
    2. WorkPuls - tips on managing an online work force
    3. SHRM - a guide to working remotely, if you have never done so
    4. Fast Company - tips on working remotely effectively, and creating routines

**Spoiler Alert: Any guide will tell you that internal communication is key!!!

“While many companies naturally direct their energies outward during such situations, more HR professionals and executives are coming to realize that communicating quickly, often and well with internal stakeholders is equally important, if not more so.” - SHRM, on Communicating with Employees During a Crisis

3. Check the CDC and Ready.gov for Crisis Communication Plans for all audiences. And we can not stress the “all audiences” part enough!

“If business operations are disrupted, customers will want to know how they will be impacted. Regulators may need to be notified and local government officials will want to know what is going on in their community. Employees and their families will be concerned and want information. Neighbors living near the facility may need information—especially if they are threatened by the incident. All of these “audiences” will want information before the business has a chance to begin communicating.” - Ready.gov, on Crisis Communications Plan.

Ready.gov - Disaster Organizational Preparedness Flowchart

Image: Ready.gov “Crisis Communication Plan”

4. What you can do to prepare for your on-site employees: follow health guidelines, suspend non-essential work travel, and formulate an emergency plan

CoinBase has also made a comprehensive, open-sourced emergency plan open to the public as well. And The Simple Dollar shares Where to Find Financial Relief During Coronavirus (COVID-19) https://www.thesimpledollar.com/financial-wellness/coronavirus-financial-assistance/                                                                                 

 

Please stay safe. Because the Puppy Loves You!

Puppy Loves You

Regards,
Team Tendenci

 

 

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