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First Responders is a feature of Tendenci that allow you to communicate
quickly with those who need to know FIRST in times of emergency.
To use this feature, you will need to add these Users to Tendenci.
Then, you will designate them as First Responders and add any specific skills
they have that may be useful in times of crisis -- first aid, firefighting,
crowd control, military, languages, etc.
Whenever communication is sent through Tendenci, those marked as First
Responders will be emailed first. If you have a User base of 20,000+, this will
ensure that someone near the end of the list (e.g. Juan Zuniga) receives the
email immediately rather than after all other Users have been processed.
In addition, you can forward a Press Release to all those marked as First
Responders so that whoever is talking to the press also keeps your emergency
personnel up to date.
By staying in constant communication with your team, you can significantly
increase your response time in case of emergencies.
Tendenci® - Volunteer Sign Up and Coordination through your web site
Volunteer Portal Self Registration:
You have motivated volunteers willing and able to help you. You
need your volunteers to be able to sign up on your web site quickly and easily
so you can manage the influx and coordinate them easily. Tendenci
does that.
The most common benefits of signing up volunteers onling through your web
site are:
- First Responder Data
Capture
- Email notification management
- Volunteer coordination through event registration (with
limits)
- Access to the right content that the content owner or an
administrator has restricted to user only
- Distributed Authoring - your volunteers are the ones
entering the data subject to rapid workflow approval by coordinators
Volunteer Coordination Tools:
- Electronic Newsletters
- Event Registration to Limit Volunteers at
specific locations / times. Reminder emails as volunteer slot approaches
- First Responder data collection and emergency
response notifications
- Emergency Social Services data entry and
emergency case management through the web.
- Consolidation of volunteer calendars between
different volunteer organizations working towards the same goal
- Use job board to post volunteer positions needing
to be filled - integrates with newsletter to quickly ask for volunteers!
- Automatically Consolidate volunteer positions
needed across multiple organizations
- Accept Online Donations through your merchant
account
- RSS and PodCasting built in at the lowest levels
helping volunteers filter for information overload
- Ratings for evaluation of notification clarity -
even in an emergency, particularly in an emergency, exactness of speech matters
- Forums for lower priority communication
- Article notification with podcasting to time
shift audio updates for emergency personnel responding at different times
Many elements of Tendenci are ideal for handling distributed notifications and volunteer management.
Setting up events with limited attendees is a great way to manage your volunteer
resources so you have the PEOPLE you need, but also in the RIGHT LOCATION at the
RIGHT TIME. One click to run the roster allows your volunteer coordinators to
easily see who to expect.
And with Internet access checks-ins can be done at the door.
Note that you control if you want to allow self
registration. Allowing self registration allows volunteers to sign up
on your site and get either basic level access or "membership" level access at
your descretion.
One additional benefit of web based organization management is for business
continuity planning. When natural disasters strike your online presence might be
all that is left for your membership to interact with. It is a thought none of
us want to have, but through 9/11, the Madrid and London Bombings, the Tsunami
and Hurricane Katrina we have seen time and time again that the Internet is the
only thing left standing because it is geographically dispersed. Whether you use
Tendenci or another product, it is imperative that continuity be a part of any
disaster plan for volunteer organizations as well as infrastructure businesses.
And organizations ARE critical infrastructure. We get that.
For more information about Tendenci's first responder capabilities, contact us today.
Emergency Social Services Web Site Data Entry Software
Tendenci® - Social Services Integration
As part of our first responder suite, Tendenci includes Social Services
Software for data entry.
*NOTE: This page describes a social
services software product to help organizations offering social
services coordination. If you NEED social
services please search in your area. Please do NOT contact us directly for
social services.*
When working to coordinate a crisis, organization is everything.
Tendenci includes modules to profile first
responders within your organization and to coordinate
volunteer efforts. This naturally led to the creation of a module to enter
emergency social service data. When the evacuee is being checked in, what are
their needs and what are their case notes? They are traumatized, but still have
individual needs. Now more than ever.
We hope you never need this module, but in a time of crisis we see a
distributed response from our client base. No one site can coordinate everything
for a natural disaster response. And if your site was published on CNN, the traffic from the entire
globe would probably saturate all available bandwidth. Therefore, we see
emergency response as a distributed activity now and in the future. To that end
the Tendenci Emergency Social Services (ESS) software module will enable you to
participate to the level of your people and not be limited by your technology.
The ESS module also works in non-emergency situations to record the social
service needs of individuals within an organization. Additionally, ESS
integrates with users, and therefore with the jobs
and resumes modules to help people get back on their
feet. Leverage your technology to HELP PEOPLE! We just think that is cool.
Volunteer Coordination for Data Entry:
Tendenci prioritizes notifications based on first
responder capabilities and provides volunteer portal
management. Setting up events with attendee
restrictions allows management of volunteer resources.
For more information about Tendenci's first responder capabilities, contact us today.
Tendenci® includes the ability to syndicate your content with RSS  and  podcasting audio files for time shifting communication
during relief efforts. And RSS can easily be cached on a laptop for users to
review content in the field.
First Responders Integration for Safety and Security
Tendenci® - FIRST RESPONDER INTEGRATION
Profiles and Email Notifications:
Communications during a crisis or in advance of an anticipated
crisis are critical to maintaining control within an organization. Web
sites are becoming the primary tool in the communications mix for organizations
and businesses alike, and for a good reason: Web sites allow for
distributed communication to the “masses.”
For those with email, Tendenci allows web based
volunteer sign up profiling of first responders. So the users can indicate,
or an administrator can indicate, their unique set of first responder skills. A
crisis calls for a wide variety of skills from paramedic training, to search and
rescue to truck drivers. Each is unique and if you need to use the portal to
locate someone within your organization with that exact first responder skill
set for emergency response, Tendenci allows you to do that.
And all communication is prioritized to go to first responders
first. The theory being that it is more important to tell the
hospital and Paul Revere about an oncoming storm because they will in turn tell
more people and hasten the delivery of the message. This matters if you are
sending 100,000 notifications to your site users as they can only be delivered
as fast as the receiving email servers or phone lines, so if you can deliver the
first 50 to the most critical people you increase the likelihood of a well
organized and successful crisis response.
Telephone and Pager Notification Integration:
But what if not all members of your community have a computer or an email
address? How do you reach them?
In working to help Houston’s Fifth Ward community integrate a security-focused
application on their Web site, Schipul partnered with Dialogic Communications
Corporation (DCC) to integrate its Communicator! NXT
software with Tendenci on the 5th Ward HP/i-Community Portal to deliver a
state-of-the-art high-speed emergency notification system.
This high-speed public safety pilot includes capabilities to issue
First Responder Alerts through the portal by alerting police
and firefighters first, and then the rest of the community, during potentially
life-threatening situations.
By working together, Tendenci and
Communicator! NXT also automate communications between school personnel and
parents and can warn neighborhoods of potential risks, such as chemical leaks
and sex offender notices.
The tools also work together in non-emergency situations to enhance the
frequency and quality of communications between school personnel and parents so
they can more proactively monitor situations influencing a child’s performance
in school.
Volunteer Coordination:
Many elements of Tendenci are ideal for handling distributed notifications and volunteer portal management. Setting up events with limited attendees is a great way to manage
your volunteer resources so you have the PEOPLE you need, but also in the RIGHT
LOCATION at the RIGHT TIME. One click to run the roster allows your volunteer
coordinators to easily see who to expect.
Tendenci also supports a social services software module for non profits to
provide emergency social services check-in through
your web site.
RSS and Podcasting are built in at the
lowest levels to help time shift volunteer notifications based
on their skills and availability. All associations are moving towards virtualization and those with
a high density of first responder skills are probably at the head of the curve
based on necessity!
Volunteers and evacuees can make use of the forums software as well to match up geographically
dispersed people and needs.
For more information about Tendenci's first responder capabilities, contact us today.
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